GustavoandClaude Sonnet 5
124516e64a
Root cause found for why the real Slack message showed "→ Validar e
executar" for nearly every ACTIONABLE_NOW ticket: logic/message.js's
ACTION_LABELS map had a hardcoded entry for ACTIONABLE_NOW that always
won over the AI's actual next_action field in shortActionLabel(). The
AI's real, specific, already-validated-as-non-generic next_action (e.g.
"Realizar inventário das máquinas") was being silently discarded for
display purposes on every single message. Fixed by removing the
ACTIONABLE_NOW entry -- it now falls through to the existing
next_action-based fallback (already there, just unreachable for that
class before). UNASSIGNED_ACTIONABLE intentionally keeps its fixed
"Atribuir técnico" label -- that IS the correct display for that class.
logic/classification.js: expanded GENERIC_NEXT_ACTION_PHRASES with the
exact phrase that leaked through ("validar e executar") plus the
mission's additional list (validar chamado, prosseguir atendimento,
executar chamado, tratar chamado, analisar chamado). Bumped
AI_CLASSIFIER_VERSION 3->4 since this changes what next_action values
validate as non-generic -- forces reclassification of any cached
candidate that only passed under the older, narrower blacklist.
n8n/nodes/validate-ai-response.node.js: generic-next-action rejections
now get their own distinct fallback_reason ('generic_or_unsupported_
next_action') instead of being lumped into 'invalid_json', matching the
same pattern already used for the technician-vendor conflict.
logic/slack.js + logic/config.js: added FORCE_SEND (default false).
Manual-triggered runs now never send for real even with SEND_ENABLED=
true in production, unless FORCE_SEND is also explicitly set -- protects
against someone clicking "Execute Workflow" in production and
accidentally re-sending today's digest.
Added format-safety regression tests (no literal backslash-n, URL never
bleeds into the next item's id, no markdown-wrapped URLs) -- verified
these were never actually triggered in a real send (the reported
corruption was n8n's raw JSON data-inspector view, not a delivered
Slack message; both manual runs in question had shouldSend:false).
169/169 tests passing.
Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
1399 lines
32 KiB
JSON
1399 lines
32 KiB
JSON
{
|
|
"name": "[DEV] Coordenador GLPI - Chamados Abertos v2 (Shadow)",
|
|
"nodes": [
|
|
{
|
|
"id": "manual-trigger-v2",
|
|
"name": "Manual Trigger",
|
|
"type": "n8n-nodes-base.manualTrigger",
|
|
"typeVersion": 1,
|
|
"position": [
|
|
-1600,
|
|
0
|
|
],
|
|
"parameters": {}
|
|
},
|
|
{
|
|
"id": "schedule-trigger-v2-desligado",
|
|
"name": "Schedule Trigger - Dias uteis 08h",
|
|
"type": "n8n-nodes-base.scheduleTrigger",
|
|
"typeVersion": 1.3,
|
|
"position": [
|
|
-1600,
|
|
900
|
|
],
|
|
"parameters": {
|
|
"rule": {
|
|
"interval": [
|
|
{
|
|
"field": "cronExpression",
|
|
"expression": "0 8 * * 1-5"
|
|
}
|
|
]
|
|
}
|
|
}
|
|
},
|
|
{
|
|
"id": "config-v2",
|
|
"name": "Config - Coordenador GLPI v2",
|
|
"type": "n8n-nodes-base.set",
|
|
"typeVersion": 3.5,
|
|
"position": [
|
|
-1360,
|
|
0
|
|
],
|
|
"parameters": {
|
|
"assignments": {
|
|
"assignments": [
|
|
{
|
|
"id": "glpi-base-url-v2",
|
|
"name": "glpi_base_url",
|
|
"type": "string",
|
|
"value": "https://glpi.gtigrupo.com.br"
|
|
},
|
|
{
|
|
"id": "cfg-ai-enabled",
|
|
"name": "AI_ENABLED",
|
|
"type": "boolean",
|
|
"value": true
|
|
},
|
|
{
|
|
"id": "cfg-ai-provider",
|
|
"name": "AI_PROVIDER",
|
|
"type": "string",
|
|
"value": "openai"
|
|
},
|
|
{
|
|
"id": "cfg-ai-model",
|
|
"name": "AI_MODEL",
|
|
"type": "string",
|
|
"value": "gpt-4o-mini"
|
|
},
|
|
{
|
|
"id": "cfg-candidate-pool-size",
|
|
"name": "CANDIDATE_POOL_SIZE",
|
|
"type": "number",
|
|
"value": 60
|
|
},
|
|
{
|
|
"id": "cfg-ai-max-candidates",
|
|
"name": "AI_MAX_CANDIDATES",
|
|
"type": "number",
|
|
"value": 60
|
|
},
|
|
{
|
|
"id": "cfg-top-n",
|
|
"name": "TOP_N",
|
|
"type": "number",
|
|
"value": 10
|
|
},
|
|
{
|
|
"id": "cfg-cooldown-days",
|
|
"name": "COOLDOWN_DAYS",
|
|
"type": "number",
|
|
"value": 1
|
|
},
|
|
{
|
|
"id": "cfg-ai-confidence-threshold",
|
|
"name": "AI_CONFIDENCE_THRESHOLD",
|
|
"type": "number",
|
|
"value": 0.6
|
|
},
|
|
{
|
|
"id": "cfg-ai-max-context-chars",
|
|
"name": "AI_MAX_CONTEXT_CHARS",
|
|
"type": "number",
|
|
"value": 4000
|
|
},
|
|
{
|
|
"id": "cfg-dev-mode",
|
|
"name": "DEV_MODE",
|
|
"type": "boolean",
|
|
"value": true
|
|
},
|
|
{
|
|
"id": "cfg-shadow-mode",
|
|
"name": "SHADOW_MODE",
|
|
"type": "boolean",
|
|
"value": true
|
|
},
|
|
{
|
|
"id": "cfg-dias-sem-interacao-alerta",
|
|
"name": "DIAS_SEM_INTERACAO_ALERTA",
|
|
"type": "number",
|
|
"value": 2
|
|
},
|
|
{
|
|
"id": "cfg-horas-sla-risco",
|
|
"name": "HORAS_SLA_RISCO",
|
|
"type": "number",
|
|
"value": 8
|
|
},
|
|
{
|
|
"id": "cfg-environment",
|
|
"name": "ENVIRONMENT",
|
|
"type": "string",
|
|
"value": "dev"
|
|
},
|
|
{
|
|
"id": "cfg-send-enabled",
|
|
"name": "SEND_ENABLED",
|
|
"type": "boolean",
|
|
"value": false
|
|
},
|
|
{
|
|
"id": "cfg-force-send",
|
|
"name": "FORCE_SEND",
|
|
"type": "boolean",
|
|
"value": false
|
|
}
|
|
]
|
|
},
|
|
"options": {}
|
|
}
|
|
},
|
|
{
|
|
"id": "code-montar-sql-candidatos",
|
|
"name": "Code - Montar SQL Candidatos",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
-1120,
|
|
-160
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:build-sql-candidatos.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "code-montar-sql-legado",
|
|
"name": "Code - Montar SQL Legado",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
-1120,
|
|
900
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:build-sql-legado.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "mysql-buscar-candidatos",
|
|
"name": "MySQL - Buscar Candidatos",
|
|
"type": "n8n-nodes-base.mySql",
|
|
"typeVersion": 2.5,
|
|
"position": [
|
|
-880,
|
|
-160
|
|
],
|
|
"parameters": {
|
|
"operation": "executeQuery",
|
|
"query": "={{ $json.query }}",
|
|
"options": {}
|
|
}
|
|
},
|
|
{
|
|
"id": "mysql-legado-top10-shadow",
|
|
"name": "MySQL - Legado Top 10 (Shadow)",
|
|
"type": "n8n-nodes-base.mySql",
|
|
"typeVersion": 2.5,
|
|
"position": [
|
|
-880,
|
|
900
|
|
],
|
|
"parameters": {
|
|
"operation": "executeQuery",
|
|
"query": "={{ $json.query }}",
|
|
"options": {}
|
|
}
|
|
},
|
|
{
|
|
"id": "code-normalizar-candidatos-base",
|
|
"name": "Code - Normalizar Candidatos Base",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
-640,
|
|
-160
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:normalize-candidates.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "code-montar-sql-contexto",
|
|
"name": "Code - Montar SQL Contexto",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
-400,
|
|
-160
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:build-sql-context.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "mysql-buscar-contexto",
|
|
"name": "MySQL - Buscar Contexto",
|
|
"type": "n8n-nodes-base.mySql",
|
|
"typeVersion": 2.5,
|
|
"position": [
|
|
-160,
|
|
-160
|
|
],
|
|
"parameters": {
|
|
"operation": "executeQuery",
|
|
"query": "={{ $json.query }}",
|
|
"options": {}
|
|
}
|
|
},
|
|
{
|
|
"id": "code-mesclar-contexto-hash",
|
|
"name": "Code - Mesclar Contexto e Calcular Hash",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
80,
|
|
-160
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:merge-context-hash.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "datatable-buscar-memoria",
|
|
"name": "Data Table - Buscar Memoria",
|
|
"type": "n8n-nodes-base.dataTable",
|
|
"typeVersion": 1.1,
|
|
"position": [
|
|
-1120,
|
|
300
|
|
],
|
|
"parameters": {
|
|
"resource": "row",
|
|
"operation": "get",
|
|
"dataTableId": {
|
|
"mode": "name",
|
|
"value": "coordenador_glpi_memoria"
|
|
},
|
|
"filters": {
|
|
"conditions": []
|
|
},
|
|
"returnAll": true
|
|
}
|
|
},
|
|
{
|
|
"id": "merge-aguardar-memoria",
|
|
"name": "Merge - Aguardar Memoria",
|
|
"type": "n8n-nodes-base.merge",
|
|
"typeVersion": 3.2,
|
|
"position": [
|
|
320,
|
|
-160
|
|
],
|
|
"parameters": {
|
|
"mode": "append",
|
|
"numberInputs": 2
|
|
}
|
|
},
|
|
{
|
|
"id": "code-decidir-necessidade-ia",
|
|
"name": "Code - Decidir Necessidade de IA",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
560,
|
|
-160
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:decide-needs-ai.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "if-precisa-ia",
|
|
"name": "IF - Precisa IA?",
|
|
"type": "n8n-nodes-base.if",
|
|
"typeVersion": 2.3,
|
|
"position": [
|
|
800,
|
|
-160
|
|
],
|
|
"parameters": {
|
|
"conditions": {
|
|
"options": {
|
|
"caseSensitive": true,
|
|
"leftValue": "",
|
|
"typeValidation": "strict",
|
|
"version": 2
|
|
},
|
|
"conditions": [
|
|
{
|
|
"id": "cond-precisa-ia",
|
|
"leftValue": "={{ $json.precisa_ia }}",
|
|
"rightValue": true,
|
|
"operator": {
|
|
"type": "boolean",
|
|
"operation": "true",
|
|
"singleValue": true
|
|
}
|
|
}
|
|
],
|
|
"combinator": "and"
|
|
},
|
|
"options": {}
|
|
}
|
|
},
|
|
{
|
|
"id": "if-ia-ligada",
|
|
"name": "IF - IA Ligada?",
|
|
"type": "n8n-nodes-base.if",
|
|
"typeVersion": 2.3,
|
|
"position": [
|
|
1040,
|
|
-320
|
|
],
|
|
"parameters": {
|
|
"conditions": {
|
|
"options": {
|
|
"caseSensitive": true,
|
|
"leftValue": "",
|
|
"typeValidation": "strict",
|
|
"version": 2
|
|
},
|
|
"conditions": [
|
|
{
|
|
"id": "cond-ia-ligada",
|
|
"leftValue": "={{ $json.config.aiEnabled }}",
|
|
"rightValue": true,
|
|
"operator": {
|
|
"type": "boolean",
|
|
"operation": "true",
|
|
"singleValue": true
|
|
}
|
|
}
|
|
],
|
|
"combinator": "and"
|
|
},
|
|
"options": {}
|
|
}
|
|
},
|
|
{
|
|
"id": "code-preparar-prompt-ia",
|
|
"name": "Code - Preparar Prompt IA",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
1280,
|
|
-400
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:prepare-ai-prompt.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "http-openai-classificar",
|
|
"name": "HTTP - OpenAI Classificar Chamado",
|
|
"type": "n8n-nodes-base.httpRequest",
|
|
"typeVersion": 4.4,
|
|
"position": [
|
|
1520,
|
|
-400
|
|
],
|
|
"continueOnFail": true,
|
|
"parameters": {
|
|
"method": "POST",
|
|
"url": "https://api.openai.com/v1/chat/completions",
|
|
"authentication": "predefinedCredentialType",
|
|
"nodeCredentialType": "openAiApi",
|
|
"sendBody": true,
|
|
"contentType": "json",
|
|
"specifyBody": "json",
|
|
"jsonBody": "={{ JSON.stringify($json.requestBody) }}",
|
|
"options": {
|
|
"timeout": 30000
|
|
}
|
|
},
|
|
"credentials": {
|
|
"openAiApi": {
|
|
"id": "WUGriAn5FgCiLza2",
|
|
"name": "OpenAI - Coordenador GLPI"
|
|
}
|
|
}
|
|
},
|
|
{
|
|
"id": "code-validar-classificacao-ia",
|
|
"name": "Code - Validar Classificacao IA",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
1760,
|
|
-400
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:validate-ai-response.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "code-fallback-ia-desligada",
|
|
"name": "Code - Fallback IA Desligada",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
1280,
|
|
-160
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:ai-disabled-fallback.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "code-reusar-classificacao-cache",
|
|
"name": "Code - Reusar Classificacao em Cache",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
1040,
|
|
80
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:reuse-cached-classification.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "merge-consolidar-classificacoes",
|
|
"name": "Merge - Consolidar Classificacoes",
|
|
"type": "n8n-nodes-base.merge",
|
|
"typeVersion": 3.2,
|
|
"position": [
|
|
2000,
|
|
-160
|
|
],
|
|
"parameters": {
|
|
"mode": "append",
|
|
"numberInputs": 3
|
|
}
|
|
},
|
|
{
|
|
"id": "code-calcular-score",
|
|
"name": "Code - Calcular Score",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
2240,
|
|
-160
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:compute-score.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "code-preparar-registro-memoria-analise",
|
|
"name": "Code - Preparar Registro Memoria Analise",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
2480,
|
|
160
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:prepare-memoria-analise-record.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "datatable-upsert-memoria-analise",
|
|
"name": "Data Table - Upsert Memoria Analise",
|
|
"type": "n8n-nodes-base.dataTable",
|
|
"typeVersion": 1.1,
|
|
"position": [
|
|
2720,
|
|
160
|
|
],
|
|
"parameters": {
|
|
"resource": "row",
|
|
"operation": "upsert",
|
|
"dataTableId": {
|
|
"mode": "name",
|
|
"value": "coordenador_glpi_memoria"
|
|
},
|
|
"filters": {
|
|
"conditions": [
|
|
{
|
|
"keyName": "ticket_id",
|
|
"condition": "eq",
|
|
"keyValue": "={{ $json.ticket_id }}"
|
|
}
|
|
]
|
|
},
|
|
"columns": {
|
|
"mappingMode": "defineBelow",
|
|
"matchingColumns": [
|
|
"ticket_id"
|
|
],
|
|
"value": {
|
|
"ticket_id": "={{ $json.ticket_id }}",
|
|
"last_analyzed_at": "={{ $json.last_analyzed_at }}",
|
|
"last_context_hash": "={{ $json.last_context_hash }}",
|
|
"last_meaningful_change_at": "={{ $json.last_meaningful_change_at }}",
|
|
"ai_classification": "={{ $json.ai_classification }}",
|
|
"ai_confidence": "={{ $json.ai_confidence }}",
|
|
"blocker_type": "={{ $json.blocker_type }}",
|
|
"waiting_for": "={{ $json.waiting_for }}",
|
|
"next_action": "={{ $json.next_action }}",
|
|
"next_review_at": "={{ $json.next_review_at }}",
|
|
"last_score": "={{ $json.last_score }}",
|
|
"last_ai_reason": "={{ $json.last_ai_reason }}",
|
|
"updated_at": "={{ $json.updated_at }}"
|
|
}
|
|
}
|
|
}
|
|
},
|
|
{
|
|
"id": "code-selecionar-top10",
|
|
"name": "Code - Selecionar Top 10",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
2480,
|
|
-320
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:select-top10.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "code-preparar-registro-envio",
|
|
"name": "Code - Preparar Registro de Envio",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
2720,
|
|
-560
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:prepare-envio-record.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "datatable-registrar-envio",
|
|
"name": "Data Table - Registrar Envio",
|
|
"type": "n8n-nodes-base.dataTable",
|
|
"typeVersion": 1.1,
|
|
"position": [
|
|
2960,
|
|
-560
|
|
],
|
|
"parameters": {
|
|
"resource": "row",
|
|
"operation": "upsert",
|
|
"dataTableId": {
|
|
"mode": "name",
|
|
"value": "coordenador_glpi_memoria"
|
|
},
|
|
"filters": {
|
|
"conditions": [
|
|
{
|
|
"keyName": "ticket_id",
|
|
"condition": "eq",
|
|
"keyValue": "={{ $json.ticket_id }}"
|
|
}
|
|
]
|
|
},
|
|
"columns": {
|
|
"mappingMode": "defineBelow",
|
|
"matchingColumns": [
|
|
"ticket_id"
|
|
],
|
|
"value": {
|
|
"ticket_id": "={{ $json.ticket_id }}",
|
|
"last_sent_at": "={{ $json.last_sent_at }}",
|
|
"times_sent": "={{ $json.times_sent }}",
|
|
"times_sent_30d": "={{ $json.times_sent_30d }}",
|
|
"consecutive_days_sent": "={{ $json.consecutive_days_sent }}",
|
|
"updated_at": "={{ $json.updated_at }}"
|
|
}
|
|
}
|
|
}
|
|
},
|
|
{
|
|
"id": "code-montar-mensagem-curta",
|
|
"name": "Code - Montar Mensagem Curta",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
2720,
|
|
-320
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:build-top-message.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "code-montar-digest-coordenacao",
|
|
"name": "Code - Montar Digest Coordenacao",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
2960,
|
|
-320
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:build-coordination-digest.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "merge-unir-shadow",
|
|
"name": "Merge - Unir Shadow",
|
|
"type": "n8n-nodes-base.merge",
|
|
"typeVersion": 3.2,
|
|
"position": [
|
|
3200,
|
|
160
|
|
],
|
|
"parameters": {
|
|
"mode": "append",
|
|
"numberInputs": 2
|
|
}
|
|
},
|
|
{
|
|
"id": "code-comparar-legacy-v2",
|
|
"name": "Code - Comparar Legacy x V2",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
3440,
|
|
160
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:compare-legacy-v2.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "datatable-registrar-shadow-run",
|
|
"name": "Data Table - Registrar Shadow Run",
|
|
"type": "n8n-nodes-base.dataTable",
|
|
"typeVersion": 1.1,
|
|
"position": [
|
|
3680,
|
|
160
|
|
],
|
|
"parameters": {
|
|
"resource": "row",
|
|
"operation": "insert",
|
|
"dataTableId": {
|
|
"mode": "name",
|
|
"value": "coordenador_glpi_shadow_runs"
|
|
},
|
|
"columns": {
|
|
"mappingMode": "defineBelow",
|
|
"value": {
|
|
"run_at": "={{ $json.run_at }}",
|
|
"legacy_ids": "={{ $json.legacy_ids }}",
|
|
"v2_ids": "={{ $json.v2_ids }}",
|
|
"added": "={{ $json.added }}",
|
|
"removed": "={{ $json.removed }}",
|
|
"summary": "={{ $json.summary }}"
|
|
}
|
|
}
|
|
}
|
|
},
|
|
{
|
|
"id": "datatable-buscar-envios-recentes",
|
|
"name": "Data Table - Buscar Envios Recentes",
|
|
"type": "n8n-nodes-base.dataTable",
|
|
"typeVersion": 1.1,
|
|
"position": [
|
|
3200,
|
|
-320
|
|
],
|
|
"parameters": {
|
|
"operation": "get",
|
|
"dataTableId": {
|
|
"mode": "name",
|
|
"value": "coordenador_glpi_envios_digest"
|
|
},
|
|
"filters": {
|
|
"conditions": [
|
|
{
|
|
"keyName": "report_date",
|
|
"condition": "eq",
|
|
"keyValue": "={{ $('Code - Montar Digest Coordenacao').first().json.dateStr }}"
|
|
}
|
|
]
|
|
}
|
|
},
|
|
"alwaysOutputData": true
|
|
},
|
|
{
|
|
"id": "code-guard-envio-slack",
|
|
"name": "Code - Guard de Envio Slack",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
3440,
|
|
-320
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:guard-envio-slack.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "if-deve-enviar-slack",
|
|
"name": "IF - Deve Enviar Slack?",
|
|
"type": "n8n-nodes-base.if",
|
|
"typeVersion": 2.2,
|
|
"position": [
|
|
3680,
|
|
-320
|
|
],
|
|
"parameters": {
|
|
"conditions": {
|
|
"options": {
|
|
"caseSensitive": true,
|
|
"leftValue": "",
|
|
"typeValidation": "strict",
|
|
"version": 2
|
|
},
|
|
"conditions": [
|
|
{
|
|
"id": "cond-deve-enviar",
|
|
"leftValue": "={{ $json.shouldSend }}",
|
|
"rightValue": true,
|
|
"operator": {
|
|
"type": "boolean",
|
|
"operation": "true",
|
|
"singleValue": true
|
|
}
|
|
}
|
|
],
|
|
"combinator": "and"
|
|
},
|
|
"options": {}
|
|
}
|
|
},
|
|
{
|
|
"id": "slack-enviar-mensagem",
|
|
"name": "Slack - Enviar Mensagem",
|
|
"type": "n8n-nodes-base.slack",
|
|
"typeVersion": 2.5,
|
|
"position": [
|
|
3920,
|
|
-420
|
|
],
|
|
"onError": "continueErrorOutput",
|
|
"retryOnFail": true,
|
|
"maxTries": 2,
|
|
"waitBetweenTries": 3000,
|
|
"parameters": {
|
|
"resource": "message",
|
|
"operation": "post",
|
|
"select": "channel",
|
|
"channelId": {
|
|
"__rl": true,
|
|
"mode": "id",
|
|
"value": "C0BJNBTPFT5"
|
|
},
|
|
"text": "={{ $json.mensagem }}",
|
|
"otherOptions": {
|
|
"includeLinkToWorkflow": false
|
|
}
|
|
},
|
|
"credentials": {
|
|
"slackApi": {
|
|
"id": "lNqwBBrtLfkRqw2X",
|
|
"name": "Slack - Bot Coordenador (Chamados Suporte)"
|
|
}
|
|
}
|
|
},
|
|
{
|
|
"id": "code-pular-envio-slack",
|
|
"name": "Code - Pular Envio Slack",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
3920,
|
|
-200
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:pular-envio.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "code-registrar-envio-sucesso",
|
|
"name": "Code - Registrar Envio Sucesso",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
4160,
|
|
-500
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:registrar-envio-sucesso.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "code-registrar-envio-falha",
|
|
"name": "Code - Registrar Envio Falha",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
4160,
|
|
-340
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:registrar-envio-falha.node.js"
|
|
}
|
|
},
|
|
{
|
|
"id": "datatable-registrar-envio-digest-sucesso",
|
|
"name": "Data Table - Registrar Envio Digest (Sucesso)",
|
|
"type": "n8n-nodes-base.dataTable",
|
|
"typeVersion": 1.1,
|
|
"position": [
|
|
4400,
|
|
-500
|
|
],
|
|
"parameters": {
|
|
"operation": "insert",
|
|
"dataTableId": {
|
|
"mode": "name",
|
|
"value": "coordenador_glpi_envios_digest"
|
|
},
|
|
"resource": "row",
|
|
"columns": {
|
|
"mappingMode": "defineBelow",
|
|
"value": {
|
|
"report_date": "={{ $json.report_date }}",
|
|
"run_type": "={{ $json.run_type }}",
|
|
"message_hash": "={{ $json.message_hash }}",
|
|
"sent_at": "={{ $json.sent_at }}",
|
|
"status": "={{ $json.status }}",
|
|
"error_detail": "={{ $json.error_detail }}"
|
|
}
|
|
}
|
|
}
|
|
},
|
|
{
|
|
"id": "datatable-registrar-envio-digest-falha",
|
|
"name": "Data Table - Registrar Envio Digest (Falha)",
|
|
"type": "n8n-nodes-base.dataTable",
|
|
"typeVersion": 1.1,
|
|
"position": [
|
|
4400,
|
|
-340
|
|
],
|
|
"parameters": {
|
|
"operation": "insert",
|
|
"dataTableId": {
|
|
"mode": "name",
|
|
"value": "coordenador_glpi_envios_digest"
|
|
},
|
|
"resource": "row",
|
|
"columns": {
|
|
"mappingMode": "defineBelow",
|
|
"value": {
|
|
"report_date": "={{ $json.report_date }}",
|
|
"run_type": "={{ $json.run_type }}",
|
|
"message_hash": "={{ $json.message_hash }}",
|
|
"sent_at": "={{ $json.sent_at }}",
|
|
"status": "={{ $json.status }}",
|
|
"error_detail": "={{ $json.error_detail }}"
|
|
}
|
|
}
|
|
}
|
|
},
|
|
{
|
|
"id": "code-lancar-erro-envio-slack",
|
|
"name": "Code - Lancar Erro Envio Slack",
|
|
"type": "n8n-nodes-base.code",
|
|
"typeVersion": 2,
|
|
"position": [
|
|
4640,
|
|
-340
|
|
],
|
|
"parameters": {
|
|
"jsCode": "__BUILD__:lancar-erro-envio.node.js"
|
|
}
|
|
}
|
|
],
|
|
"connections": {
|
|
"Manual Trigger": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Config - Coordenador GLPI v2",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Config - Coordenador GLPI v2": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Code - Montar SQL Candidatos",
|
|
"type": "main",
|
|
"index": 0
|
|
},
|
|
{
|
|
"node": "Code - Montar SQL Legado",
|
|
"type": "main",
|
|
"index": 0
|
|
},
|
|
{
|
|
"node": "Data Table - Buscar Memoria",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Montar SQL Candidatos": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "MySQL - Buscar Candidatos",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Montar SQL Legado": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "MySQL - Legado Top 10 (Shadow)",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"MySQL - Buscar Candidatos": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Code - Normalizar Candidatos Base",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Normalizar Candidatos Base": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Code - Montar SQL Contexto",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Montar SQL Contexto": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "MySQL - Buscar Contexto",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"MySQL - Buscar Contexto": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Code - Mesclar Contexto e Calcular Hash",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Mesclar Contexto e Calcular Hash": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Merge - Aguardar Memoria",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Data Table - Buscar Memoria": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Merge - Aguardar Memoria",
|
|
"type": "main",
|
|
"index": 1
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Merge - Aguardar Memoria": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Code - Decidir Necessidade de IA",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Decidir Necessidade de IA": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "IF - Precisa IA?",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"IF - Precisa IA?": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "IF - IA Ligada?",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
],
|
|
[
|
|
{
|
|
"node": "Code - Reusar Classificacao em Cache",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"IF - IA Ligada?": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Code - Preparar Prompt IA",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
],
|
|
[
|
|
{
|
|
"node": "Code - Fallback IA Desligada",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Preparar Prompt IA": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "HTTP - OpenAI Classificar Chamado",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"HTTP - OpenAI Classificar Chamado": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Code - Validar Classificacao IA",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Validar Classificacao IA": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Merge - Consolidar Classificacoes",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Fallback IA Desligada": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Merge - Consolidar Classificacoes",
|
|
"type": "main",
|
|
"index": 1
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Reusar Classificacao em Cache": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Merge - Consolidar Classificacoes",
|
|
"type": "main",
|
|
"index": 2
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Merge - Consolidar Classificacoes": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Code - Calcular Score",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Calcular Score": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Code - Selecionar Top 10",
|
|
"type": "main",
|
|
"index": 0
|
|
},
|
|
{
|
|
"node": "Code - Preparar Registro Memoria Analise",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Preparar Registro Memoria Analise": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Data Table - Upsert Memoria Analise",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Selecionar Top 10": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Code - Montar Mensagem Curta",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Preparar Registro de Envio": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Data Table - Registrar Envio",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Montar Mensagem Curta": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Code - Montar Digest Coordenacao",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Montar Digest Coordenacao": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Merge - Unir Shadow",
|
|
"type": "main",
|
|
"index": 0
|
|
},
|
|
{
|
|
"node": "Data Table - Buscar Envios Recentes",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"MySQL - Legado Top 10 (Shadow)": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Merge - Unir Shadow",
|
|
"type": "main",
|
|
"index": 1
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Merge - Unir Shadow": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Code - Comparar Legacy x V2",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Comparar Legacy x V2": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Data Table - Registrar Shadow Run",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Data Table - Buscar Envios Recentes": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Code - Guard de Envio Slack",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Guard de Envio Slack": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "IF - Deve Enviar Slack?",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"IF - Deve Enviar Slack?": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Slack - Enviar Mensagem",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
],
|
|
[
|
|
{
|
|
"node": "Code - Pular Envio Slack",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Slack - Enviar Mensagem": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Code - Registrar Envio Sucesso",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
],
|
|
[
|
|
{
|
|
"node": "Code - Registrar Envio Falha",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Registrar Envio Sucesso": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Data Table - Registrar Envio Digest (Sucesso)",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Data Table - Registrar Envio Digest (Sucesso)": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Code - Preparar Registro de Envio",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Code - Registrar Envio Falha": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Data Table - Registrar Envio Digest (Falha)",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Data Table - Registrar Envio Digest (Falha)": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Code - Lancar Erro Envio Slack",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Schedule Trigger - Dias uteis 08h": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Config - Coordenador GLPI v2",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
}
|
|
},
|
|
"pinData": {},
|
|
"active": false,
|
|
"settings": {
|
|
"executionOrder": "v1",
|
|
"timezone": "America/Sao_Paulo"
|
|
},
|
|
"versionId": "",
|
|
"meta": {
|
|
"templateCredsSetupCompleted": false
|
|
},
|
|
"tags": []
|
|
}
|