35 lines
1.5 KiB
SQL
35 lines
1.5 KiB
SQL
SELECT
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CONCAT(SUBSTR(DATE_FORMAT(NOW(), '%x%v'), 1, 4), '/', SUBSTR(DATE_FORMAT(NOW(), '%x%v'), 5, 2)) AS anomes,
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COALESCE(fechados_por_semana.fechados, 0) - COALESCE(abertos_por_semana.abertos, 0) AS saldo,
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COALESCE(abertos_por_semana.abertos, 0) AS abertos,
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COALESCE(fechados_por_semana.fechados, 0) AS fechados
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FROM (
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SELECT COUNT(*) AS abertos
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FROM glpi_tickets
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WHERE is_deleted = false
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AND DATE_FORMAT(date, '%x%v') = DATE_FORMAT(NOW(), '%x%v')
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AND itilcategories_id IN (
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SELECT id
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FROM glpi_itilcategories
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WHERE JSON_CONTAINS(ancestors_cache, '{"7":7}', '$') OR id = 7
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OR JSON_CONTAINS(ancestors_cache, '{"16":16}', '$') OR id = 16
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OR JSON_CONTAINS(ancestors_cache, '{"17":17}', '$') OR id = 17
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OR JSON_CONTAINS(ancestors_cache, '{"18":18}', '$') OR id = 18
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)
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) AS abertos_por_semana
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CROSS JOIN (
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SELECT COUNT(*) AS fechados
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FROM glpi_tickets
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WHERE closedate IS NOT NULL
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AND is_deleted = false
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AND DATE_FORMAT(closedate, '%x%v') = DATE_FORMAT(NOW(), '%x%v')
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AND itilcategories_id IN (
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SELECT id
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FROM glpi_itilcategories
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WHERE JSON_CONTAINS(ancestors_cache, '{"7":7}', '$') OR id = 7
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OR JSON_CONTAINS(ancestors_cache, '{"16":16}', '$') OR id = 16
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OR JSON_CONTAINS(ancestors_cache, '{"17":17}', '$') OR id = 17
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OR JSON_CONTAINS(ancestors_cache, '{"18":18}', '$') OR id = 18
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)
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) AS fechados_por_semana;
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