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Schedule GLPI report by business day

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Automacao GLPI
2026-07-05 10:39:46 -03:00
parent 9472e784a6
commit ecd2523e1e
3 changed files with 65 additions and 29 deletions
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sql/indicadores_diario_glpi.sql
+17 -8
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@@ -1,12 +1,13 @@
-- Query diaria base. No workflow N8N, a data alvo e substituida dinamicamente.
-- Query base por periodo. No workflow N8N, as datas sao substituidas dinamicamente.
-- Regra:
-- - abertos: glpi_tickets.date na data alvo
-- - fechados: glpi_tickets.closedate na data alvo
-- - abertos: glpi_tickets.date entre DATA_INICIO e DATA_FIM
-- - fechados: glpi_tickets.closedate entre DATA_INICIO e DATA_FIM
-- - fechados podem ter sido abertos em dias/semanas anteriores
-- - categorias filtradas pelas arvores 7, 16, 17 e 18
SELECT
'{DATA_ALVO}' AS data_alvo,
'{DATA_INICIO}' AS data_inicio,
'{DATA_FIM}' AS data_fim,
COALESCE(abertos.abertos, 0) AS abertos,
COALESCE(fechados.fechados, 0) AS fechados,
COALESCE(fechados.fechados, 0) - COALESCE(abertos.abertos, 0) AS saldo,
@@ -19,7 +20,8 @@ FROM
SELECT COUNT(*) AS abertos
FROM glpi_tickets
WHERE is_deleted = false
AND DATE(date) = '{DATA_ALVO}'
AND date >= '{DATA_INICIO}'
AND date < DATE_ADD('{DATA_FIM}', INTERVAL 1 DAY)
AND itilcategories_id IN (
SELECT id FROM glpi_itilcategories
WHERE JSON_CONTAINS(ancestors_cache, '{"7":7}') OR id = 7
@@ -34,7 +36,8 @@ CROSS JOIN
FROM glpi_tickets
WHERE closedate IS NOT NULL
AND is_deleted = false
AND DATE(closedate) = '{DATA_ALVO}'
AND closedate >= '{DATA_INICIO}'
AND closedate < DATE_ADD('{DATA_FIM}', INTERVAL 1 DAY)
AND itilcategories_id IN (
SELECT id FROM glpi_itilcategories
WHERE JSON_CONTAINS(ancestors_cache, '{"7":7}') OR id = 7
@@ -80,7 +83,10 @@ CROSS JOIN
FROM glpi_tickets t
LEFT JOIN glpi_itilcategories c ON c.id = t.itilcategories_id
WHERE t.is_deleted = false
AND (DATE(t.date) = '{DATA_ALVO}' OR DATE(t.closedate) = '{DATA_ALVO}')
AND (
(t.date >= '{DATA_INICIO}' AND t.date < DATE_ADD('{DATA_FIM}', INTERVAL 1 DAY))
OR (t.closedate IS NOT NULL AND t.closedate >= '{DATA_INICIO}' AND t.closedate < DATE_ADD('{DATA_FIM}', INTERVAL 1 DAY))
)
AND t.itilcategories_id IN (
SELECT id FROM glpi_itilcategories
WHERE JSON_CONTAINS(ancestors_cache, '{"7":7}') OR id = 7
@@ -101,7 +107,10 @@ CROSS JOIN
FROM glpi_tickets t
LEFT JOIN glpi_entities e ON e.id = t.entities_id
WHERE t.is_deleted = false
AND (DATE(t.date) = '{DATA_ALVO}' OR DATE(t.closedate) = '{DATA_ALVO}')
AND (
(t.date >= '{DATA_INICIO}' AND t.date < DATE_ADD('{DATA_FIM}', INTERVAL 1 DAY))
OR (t.closedate IS NOT NULL AND t.closedate >= '{DATA_INICIO}' AND t.closedate < DATE_ADD('{DATA_FIM}', INTERVAL 1 DAY))
)
AND t.itilcategories_id IN (
SELECT id FROM glpi_itilcategories
WHERE JSON_CONTAINS(ancestors_cache, '{"7":7}') OR id = 7