Fix silent failure when loading pending campaign replies

carregarReplies() swallowed any fetch error, leaving whatever was already
in #pending-replies — on first load, the static "Nenhuma resposta
pendente." placeholder. A failed load was visually indistinguishable from
a genuine empty state, so a customer reply could go unnoticed with no
error surfaced (every other action in this file already toasts on
failure). Now shows an explicit error state and toasts, and the fetch
mock harness in campaign-ui.test.mjs gained toast-call tracking to prove it.

Found via a full-project audit.

public/js/campanhas.js

@@ -219,11 +219,11 @@ window.campanhasInit = window.campanhasInit || (() => {
   }
 
   async function carregarReplies() {
+    const container = el('pending-replies');
     try {
       const campaigns = await API.get('/api/campaigns').then((r) => r.campaigns).catch(() => []);
       const campaignNames = new Map(campaigns.map((c) => [c.id, c.name]));
       const { pending } = await API.get('/api/campaigns/replies/pending');
-      const container = el('pending-replies');
       if (!pending || !pending.length) {
         container.replaceChildren(h('p', { class: 'muted' }, 'Nenhuma resposta pendente.'));
         return;
@@ -240,7 +240,13 @@ window.campanhasInit = window.campanhasInit || (() => {
           }, 'Classificar')
         )
       ));
-    } catch { /* silêncio */ }
+    } catch (error) {
+      // Nunca deixar o placeholder de "nenhuma pendente" no lugar de um erro
+      // real de carregamento — os dois ficariam visualmente indistinguiveis e
+      // uma resposta de cliente poderia passar despercebida.
+      container.replaceChildren(h('p', { class: 'muted' }, 'Erro ao carregar respostas pendentes.'));
+      toast(`Erro ao carregar respostas pendentes: ${error.message}`);
+    }
   }
 
   function abrirStageDialog(leadId) {

tests/campaign-ui.test.mjs

@@ -67,6 +67,7 @@ async function executeApp({ get, post, patch, del, put } = {}) {
   const timers = [];
   const gets = [];
   const posts = [];
+  const toasts = [];
   const element = (id) => {
     if (!elements.has(id)) elements.set(id, fakeElement(id));
     return elements.get(id);
@@ -149,14 +150,14 @@ async function executeApp({ get, post, patch, del, put } = {}) {
       timers.push({ callback, delay });
       return timers.length;
     },
-    toast() {},
+    toast(message) { toasts.push(message); },
     window: { Campanhas: { bindEvents() {}, ativar() {} }, confirm: () => true, location: {} },
     URLSearchParams
   };
   vm.createContext(context);
   vm.runInContext(await read('public/js/app.js'), context);
   await new Promise((resolve) => setImmediate(resolve));
-  return { context, element, elements, gets, posts, timers };
+  return { context, element, elements, gets, posts, timers, toasts };
 }
 
 async function renderCampaign(app, campaigns, options = {}) {
@@ -508,6 +509,31 @@ test('pending replies section shows reply items', async () => {
   assert.match(t, /não tenho interesse/i);
 });
 
+// Regressao: uma falha ao buscar /replies/pending nao pode deixar o
+// placeholder "nenhuma pendente" no lugar — os dois ficam indistinguiveis e
+// uma resposta de cliente passaria despercebida.
+test('pending replies fetch failure shows an error state, not the empty-state placeholder', async () => {
+  const app = await executeApp();
+  const campaigns = [{ id: 1, code: 'gdelivery-food', name: 'G-Delivery', produto: 'G-Delivery', status: 'running', pause_reason: null, week_number: 1, approved_daily_limit: 10, segments: ['restaurantes'], manual_usage: 0, auto_usage: 0 }];
+
+  const origGet = app.context.API.get;
+  app.context.API.get = async (url) => {
+    app.gets.push(url);
+    if (url === '/api/campaigns/replies/pending') throw new Error('falha de rede');
+    if (url === '/api/campaigns') return { campaigns };
+    if (url.includes('/metrics')) return { metrics: {} };
+    return origGet(url);
+  };
+
+  vm.runInContext(await read('public/js/campanhas.js'), app.context);
+  await app.context.window.Campanhas.ativar();
+
+  const t = nodeText(app.element('pending-replies'));
+  assert.doesNotMatch(t, /nenhuma resposta pendente/i);
+  assert.match(t, /erro/i);
+  assert.ok(app.toasts.some((message) => /erro/i.test(message)), app.toasts.join(' | '));
+});
+
 test('stage classification card shows stage area', async () => {
   const app = await executeApp();
   const campaigns = [{ id: 1, code: 'gdelivery-food', name: 'G-Delivery', produto: 'G-Delivery', status: 'running', pause_reason: null, week_number: 1, approved_daily_limit: 10, segments: ['restaurantes'], manual_usage: 0, auto_usage: 0 }];