GustavoandClaude Sonnet 5
db7a261a10
context.normalizeTicket now runs normalizeGlpiText on titulo, descricao (new field, sourced from glpi_tickets.content -- never fetched before), and every followup/task texto. buildAiContextText restructured into delimited sections (TITULO / DESCRICAO ORIGINAL / STATUS-TECNICO-GRUPO / FOLLOW-UPS / TAREFAS) instead of one flat string. hash.buildContextFingerprint now includes titulo/descricao and the normalized followup/task texto (previously only id/date/status), so: (a) the same content encoded differently (HTML vs escaped entities) produces the same hash, and (b) editing a followup's actual content (same id/date) is now detected as a real context change -- previously silently invisible to the hash. Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
33 lines
1.5 KiB
JavaScript
33 lines
1.5 KiB
JavaScript
function stableStringify(value) {
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if (value === null || typeof value !== 'object') return JSON.stringify(value);
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if (Array.isArray(value)) return `[${value.map(stableStringify).join(',')}]`;
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const keys = Object.keys(value).sort();
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return `{${keys.map((k) => `${JSON.stringify(k)}:${stableStringify(value[k])}`).join(',')}}`;
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}
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function djb2Hash(str) {
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let hash = 5381;
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for (let i = 0; i < str.length; i += 1) {
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hash = ((hash << 5) + hash + str.charCodeAt(i)) >>> 0;
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}
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return hash.toString(16).padStart(8, '0');
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}
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const FINGERPRINT_FIELDS = ['status', 'tecnico_atribuido', 'categoria', 'entidade', 'titulo', 'descricao'];
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// Campos textuais (titulo, descricao, followups[].texto, tasks[].texto) entram no fingerprint
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// já normalizados (normalizeTicket roda normalizeGlpiText antes disso) -- por isso a mesma
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// informação escrita com HTML puro ou com entidades escapadas produz o mesmo hash. Nunca
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// inclui dias_aberto/dias_sem_interacao/idade: o hash só muda por evento real de contexto.
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function buildContextFingerprint(ticket) {
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const followups = (ticket.followups || []).map((f) => `${f.id}:${f.date}:${f.texto || ''}`).sort();
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const tasks = (ticket.tasks || []).map((t) => `${t.id}:${t.status}:${t.date}:${t.texto || ''}`).sort();
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const picked = {};
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for (const field of FINGERPRINT_FIELDS) picked[field] = ticket[field];
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picked.followups = followups;
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picked.tasks = tasks;
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return djb2Hash(stableStringify(picked));
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}
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module.exports = { stableStringify, djb2Hash, buildContextFingerprint };
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