function buildFallbackClassification(reason) {
  return {
    classification: 'ACTIONABLE_NOW',
    actionable_today: true,
    confidence: 0,
    blocker_type: null,
    waiting_for: null,
    next_action: 'Revisar chamado manualmente',
    suggested_action_type: 'manual_review',
    business_risk: 'medium',
    reason: `Fallback deterministico: ${reason}`,
    evidence: [],
    is_fallback: true,
    fallback_reason: reason,
  };
}

module.exports = { buildFallbackClassification };