-- Contexto (followups publicos + tarefas) dos candidatos, numa unica query
-- para garantir que o node de merge so roda depois que os dois tipos ja chegaram.
-- IDs interpolados pelo node como lista de inteiros (nunca string crua do GLPI).
-- Coluna de status de glpi_tickettasks (state) a confirmar via DESCRIBE quando a
-- credencial MySQL estiver disponivel (Task 14) -- ver nota no plano.

SELECT 'followup' AS tipo, items_id AS tickets_id, id, date, content AS texto, NULL AS status
FROM glpi_itilfollowups
WHERE itemtype = 'Ticket' AND is_private = 0 AND items_id IN ({IDS})

UNION ALL

SELECT 'task' AS tipo, tickets_id, id, date, content AS texto, state AS status
FROM glpi_tickettasks
WHERE tickets_id IN ({IDS})

ORDER BY tickets_id, date ASC;